L'ouverture will replace manufacturing faults up to 2 years from the original date of purchase for silver jewellery and gold jewellery. Please retain your warranty order confirmation/invoice as the original proof of purchase is the warranty. If confirmation is not available a bank statement will suffice. This does not in any way affect your statutory rights.
Wearing additional counterfeit charms by other brands on your L'ouverture items may damage the unique structure and will void the warranty.
The warranty offered on L'ouverture products does not affect your legal rights and is provided in addition to those rights.